I am a hardware technician with one year of experience in the field. I from time to time work in networking field. I am a hardworker, enjoy solving tasks and team player in groups.
From July 2023 to December 2033, I garnered extensive experience as a Phone and Computer Technician during my time as a self-employed professional. As an astute individual in this role, I successfully troubleshooted, repaired, and maintained a wide range of electronic devices, emphasizing phones and computers.
I demonstrated expertise in resolving hardware and software issues promptly and efficiently., this included diagnosing problems, conducting repairs, and upgrading computer systems to optimize performance. Additionally, I excelled in identifying and rectifying software conflicts, viruses, and network connectivity concerns.
During my tenure, I consistently ensured customer satisfaction by providing excellent service and maintaining effective communication, discussing technical issues in a user-friendly manner. My interpersonal skills enabled me to build trust and develop lasting relationships with clients.
Moreover, I actively stayed updated on emerging trends, technologies, and best practices in the field, expanding my knowledge and improving troubleshooting and repair skills. This allowed me to deliver up-to-date and innovative solutions to meet clients' needs.
Overall, my work experience as a Phone and Computer Technician showcases my proficiency in resolving complex technical issues, delivering exceptional customer service, and staying informed about advancements in the industry.
Certified in Advanced Diploma in Electronics and Telecommunications Engineering from IPRC KIGALI Kigali, May 2023. Equipped with comprehensive knowledge in electronic circuits, telecommunications systems, and advanced technologies. Proficient in designing, testing, and troubleshooting electrical systems, ensuring optimal performance. Skilled in analyzing and interpreting technical data, facilitating accurate problem-solving. Demonstrated ability to collaborate effectively within multidisciplinary teams, promoting synergy and efficient project completion. Adept in utilizing industry-standard software and tools to develop innovative solutions aligned with industry standards. Committed to staying abreast of emerging trends and advancements in electronics, continuously enhancing technical expertise. Committed team player with strong communication and problem-solving skills.